Shipping policy
sow-sé currently delivers to Ireland, the United Kingdom, the European Union, and selected other European destinations.
We do not currently offer delivery to non-European international destinations.
Delivery Rates (IE/NI)
Standard parcel delivery is available via DPD at a flat rate of €8. Free shipping over €100.
For large, heavy, oversized, or custom items, Pallet Delivery applies at a flat rate of €75.
The delivery method available for your order will depend on the size, weight, and type of items purchased.
Delivery Rates (ROW)
| Country | Flat Rate | Max Kgs |
|---|---|---|
| Austria | €19 | 30 kg |
| Belgium | €17 | 30 kg |
| Bosnia | €56 | 30 kg |
| Bulgaria | €68 | 5 kg |
| Channel Islands | £50 GBP | 31 kg |
| Croatia | €39 | 30 kg |
| Czech Republic | €19 | 30 kg |
| Denmark | €19 | 30 kg |
| Estonia | €26 | 30 kg |
| Finland | €39 | 30 kg |
| France | €17 | 30 kg |
| Germany | €17 | 30 kg |
| Great Britain | £10 GBP | 31 kg |
| Greece | €68 | 5 kg |
| Hungary | €22 | 30 kg |
| Iceland | €80 | 5 kg |
| Isle of Man | £50 GBP | 31 kg |
| Italy | €26 | 30 kg |
| Latvia | €26 | 30 kg |
| Liechtenstein | €56 | 30 kg |
| Lithuania | €22 | 30 kg |
| Luxembourg | €17 | 30 kg |
| Netherlands | €17 | 30 kg |
| Norway | €56 | 30 kg |
| Poland | €19 | 30 kg |
| Portugal | €39 | 30 kg |
| Romania | €68 | 5 kg |
| Serbia | €56 | 30 kg |
| Slovakia | €22 | 30 kg |
| Slovenia | €22 | 30 kg |
| Spain | €26 | 30 kg |
| Sweden | €26 | 30 kg |
| Switzerland | €41 | 30 kg |
Standard Delivery
Standard delivery applies to smaller items that can be shipped safely by parcel courier.
Orders are delivered using DPD. Once your order has been dispatched, you may receive tracking information.
Please ensure your delivery address, email address, and phone number are entered correctly at checkout.
Pallet Delivery for Large and Custom Items (IE/NI)
Some larger or custom items require pallet delivery due to their size, weight, or handling requirements.
Pallet Delivery is charged at €75.
For pallet deliveries, someone must be available at the delivery address to accept the order. Delivery is typically made to the nearest accessible point at the property, so please ensure there is suitable access for large-item delivery.
Large and custom items may require additional preparation or handling time before dispatch. Any relevant lead times will be noted on the product page or confirmed after purchase where required.
Delivery Times
We aim to process and dispatch orders as quickly as possible. Delivery times may vary depending on the item ordered, delivery location, courier availability, and whether the order requires standard parcel delivery or pallet delivery.
Delivery estimates are provided as a guide only and are not guaranteed.
Damaged or Incorrect Deliveries
Please check your order as soon as it arrives.
If your order arrives damaged, incomplete, or incorrect, contact us as soon as possible with your order number and clear photos of the item and packaging. This helps us resolve the issue quickly with the courier where needed.
Collection
Collection is not currently available.
Questions
For any delivery queries, please contact us before placing your order, especially if you are purchasing a large, heavy, or custom item.